Privacy Policy

Overview

We recognize the importance of privacy. We want you to feel confident using our services, and this privacy notice (Privacy Notice or Notice) is to help you understand and describe how we collect, use, and disclose your information. Throughout this document, we will use a few terms to describe various products and roles. All of the text, data, information, software, graphics, photographs and more that we and our affiliates may make available to you, plus our websites and any services, plug-ins, software, or applications that we may provide all together constitute the 30mins.com Website.

30mins.com Users are the people who have created a 30mins.com account or or have scheduled a meeting with a 30mins.com. User but may or may not have registered with 30mins.com. A 30mins.com Viewer is a person who visits the 30mins.com Website but may or may not be a 30mins.com User or 30mins.com Invitee.

Information We Collect

We collect information about you directly from you and automatically through your use of our Website. We may combine information automatically collected with other information that we have collected about you including from publicly available sources.

In order to help you protect yourself and your information, we encourage you to provide only that information that is necessary for using our Website. For example, to schedule a meeting you may only need to provide us with a name, email address, date, and time.

30mins.com is not directed to children under thirteen (13) years of age and we do not knowingly collect Personal Information from children under 13. If we discover that a child under 16 has provided us with Personal Information, we will promptly delete such Personal Information from our systems.

Information You Provide

30mins.com collects the following information, either directly from 30mins.com Users, Invitees, or Viewers, or through third-parties regarding Users, Invitees, or Viewers.

Appointment Information

A 30mins.com User, Invitee, or a third-party may voluntarily give us certain information. This can include names, email addresses, and phone numbers; email addresses of other people; the subject of the meeting; and any other information provided to us or as required by the 30mins.com User upon scheduling, pursuant to the 30mins.com Terms of Use. If you receive an invitation from a 30mins.com User but do not wish to become a 30mins.com User, please contact the 30mins.com User who sent the invitation through other means to set up your meeting.

Calendar Information

A 30mins.com user may connect their Google or Microsoft Office or another 3rd party calendar with 30mins.com. Our calendar integration only checks the duration and free/busy status of the events in your calendar so that we don’t book you when you’re busy. When someone books a meeting with you, we store the fields added by the person booking the meeting information i.e. name, phone, email, title or any notes so that we can provide reminders, support recurring events, fees of meetings, etc. to all parties associated with that meeting.

Billing Information

We will store the identifying information you provide so that payment can be sent to your account. We have collaborated with different payment providers around the world. The payment platforms manage and store user’s credit card details. All the credit card details are stored on the payment provider’s server. These details are not disclosed to us. You can access the payment and shipping information associated with your account under your payment settings page.

Log Information

When you use 30mins.com, our servers automatically record information (log data), including information that your browser sends whenever you visit our Website. This log data may include the web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please check the policies of your device manufacturer or software provider.

Cookie Information

Depending on how you’re accessing our services and subject to your opt-out preferences, we may use Cookies (a small text file sent by your computer each time you visit our Website, unique to your 30mins.com account or your browser) or similar technologies to record log data. When we use Cookies, we may use ‘session’ Cookies (that last until you close your browser) or ‘persistent’ Cookies (that last until you or your browser deletes them). For example, we may use Cookies to keep you logged into 30mins.com.

How We Use Your Information

We may use information that we collect about you, including Personal Data, to:

Provide service

We will use your information to provide our Website to you; including facilitating scheduling; managing your account; responding to your inquiries; and for other customer service and support purposes. We use the payment information you provide to us in order to alert you of past, current, and upcoming charges, to allow us to present the billing history to you on your billing page in the Website, and to perform internal financial processes, such as looking at the status of a credit card charge. In the event of a credit card dispute, we also share account information with your bank to verify the legitimacy of a charge.

Understand and improve our products

We will perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others. We do this to help make our products better and to develop new products.

Communicate with you

We may send you service and administrative emails to ensure the service is working properly. We will also email you regarding your calendar appointments. These messages are considered part of the service and you may not opt out of these messages. We will also use your information to respond to your questions or comments. We may contact you to inform you about changes in your services, our service offering and other important service-related notices, such as changes to the Notice or about security or fraud notices.

Protect rights and interests

We will use your information to protect our rights and interests as well as the rights and interests of our Users and any other person, as well as to enforce this Notice or our Terms of Use.

Legal compliance and others

We may use your information to comply with applicable legal or regulatory obligations, including complying with requests from law enforcement or other governmental authorities, or in legal proceedings involving 30mins.com. We also may use your information to manage our business or perform functions as otherwise described to you at the time of collection subject to your consent.

With Whom We May Share Your Information

We do not sell your information to any third parties or disclose it in exchange for money or other valuable consideration. We do not share your Personal Data with others except as indicated within this Notice, or when we inform you and give you an opportunity to opt-out of having your Personal Data shared.

We will never use Invitee data to send direct marketing via emails, SMS, physical mailings, or other similar communication channels to advertise or promote the use of our product and services or those of a third-party.

We may disclose information to current or future affiliates or subsidiaries for research, marketing, and other purposes consistent with this Privacy Notice.

Security of Your Data

We have taken reasonable steps to help protect the personal information we collect.

30mins.com takes the security of your personal data very seriously. We work hard to protect the personal data that you provide from loss, misuse, and unauthorized access, or disclosure. Given the nature of communications and information processing technology, there is no guarantee that personal data will be absolutely safe from access, alteration, or destruction by a breach of any of our physical, technical, and managerial safeguards.

You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a unique and complex password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

We retain the personal data we collect for so long as is reasonably necessary to fulfill the purposes for which the data was collected, to perform our contractual and legal obligations, and for any applicable statute of limitations periods for the purposes of bringing and defending claims.

Users Outside the USA

Our application and database servers are located here in the United States.

If you are an individual located in the European Economic Area, the United Kingdom, Canada or another jurisdiction outside of the United States with laws and regulations governing personal data collection, use, and disclosure that differ from United States laws, please be aware that information we collect (including through the use of methods such as Cookies and other web technologies) will be processed and stored in the United States or in other countries where we or our third-party Service Providers have operations. By submitting your personal data to 30mins.com and using 30mins.com, you expressly consent to have your personal data transferred to, processed, and stored in the United States or another jurisdiction which may not offer the same level of privacy protection as those in the country where you reside or are a citizen.

In connection with the operation of its Website, 30mins.com may transfer your personal data to various locations, which may include locations both inside and outside of the European Economic Area. We process personal data submitted relating to individuals in Europe via the Standard Contractual Clauses.

We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.

Summary of Use of Data

In summary 30mins uses the collected data for various purposes:

  • to provide and maintain our Service.
  • to notify you about changes to our Service.
  • to allow you to participate in interactive features of our Service when you choose to do so.
  • to provide customer support.
  • to gather analysis or valuable information so that we can improve our Service.
  • to monitor the usage of our Service.
  • to detect, prevent and address technical issues.
  • to fulfill any other purpose for which you provide.
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.
  • in any other way we may describe when you provide the information.
  • for any other purpose with your consent. Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority.

Payment Disputes

Please email us at disputes@30mins.com