Connect with me: znorris530@gmail.com I am a strategic leader with 15 years of experience igniting sales efforts through account management, employee development, and establishing sales infrastructure and operations. As an Account Manager, I practice consultative selling by diagnosing prospect needs and developing thoughtful solutions. In a previous role, I increased revenues 11% annually by growing accounts and obtaining referrals for new business. In another role, I generated $600K of new revenue over a two-year period by developing a new territory. I also excel as a trainer for new sales representatives. I have hired and developed talent, providing evaluations based upon measurable feedback. In a past role, I tripled the retention rate by creating development plans that included one-on-one coaching, goal setting, and strategy development. A third role I play within organizations is in establishing sales operations. I develop sales strategies and create value propositions for products and services. In a retail environment, I increased store sales 26% and key accounts 30% by coaching and managing a sales team. I also established sales goals, inventory controls, and led personnel initiatives. What sets me apart is that I am analytical and efficient and therefore excel at problem solving. Im able to take complex issues, discover the root cause, and develop quantifiable, repeatable solutions. Industries: Financial Services | Insurance | Wealth Management | Technology | Industrial & Construction Supplies Key Competencies: Account Management | Sales Training | Sales Operations & Management | Relationship Building | Team Cross-Training | Plan & Product Development | Consultative Selling | Mentoring & Coaching | Vendor-Managed Inventory | Territory Management | Talent Acquisition & Development | Sales Strategy | Value Proposition | Solution Development | Goal Setting | Employee Evaluation | CRM | Sales Analytics 