Self starter-Coach & Leader-Team Player with servant leadership mentality-Goal Oriented-Change Agent with high Integrity with exceptional Interpersonal Skills with focus on goals and success.
Multiple years of training and development experience in the telecommunications industry facilitating to many levels within the company (ranging from senior executives-mid level executives-and front line sellers) to enable organizational growth and efficiency. . Continuous experience managing and motivating colleagues in simultaneously planning, organizing, directing and monitoring multiple projects within the learning and development organization. Currently a leader in transitioning/introducing virtual training into our new hire curriculum- where I am assisting with design, retail operations and delivery efficiency. Identified as a SME for three different curricula- were I help lead a project team to ensure design, delivery and business expectations.
Highly motivated leader who has experience as a Retail Sales Manager of multiple locations ranging from small to large within the telecommunications business, where my passion was to ensure proper development- coaching and effectiveness to all employees to maintain and succeed appointed goals while managing satisfactory customer experience. I have established interpersonal skills and a respectable dynamic leader where I am able to anticipate and respond to all types of requests and demands. Known as a positive change agent within the business. High ability to apply creativity in problem solving and critical thinking. 