STRATEGIC  ACHIEVER  FUTURISTIC  RESTORATIVE  RELATOR 
 
 Strategic executive with a proven track record of achieving operational and quality success by transforming and building centralized servicing operations teams, developing comprehensive procedures and training programs, and innovative process improvements. Ability to develop impactful business relationships that help to drive product and service success. Strong risk management leadership and experience working with internal and external regulators. Develop diverse, high-impact teams that progressively contribute to organizational success. Consistently execute improvements and programs from the ground up at the local level that exceed corporate expectations and goals. 
 
 AREAS OF STRENGTH AND EXPERTISE
  Strategic Planning
  Risk Based Pricing 
  Regulatory Control 
  Project Management
  Balance Sheet Strategy 
  Product Development 
  Customer Relationship Management  Organizational Transformation 
  5 Whys & Fishbone 
  Infrastructure Development
  Technology Innovation
  Fannie, Freddie, VA, USDA, FHA
  FCRA, Reg V, OFAC, E-Oscar
  Credible Challenge Agent 
  CFPB,FDIC,OCC,GLBA Governance  Operational Risk 
  Liquidity & Interest Rate Risk 
  Reg CC, KYC, Reg E, Reg Z 
  Business Continuity Plan 
  Anti-Money Laundering 
  Bank Secrecy Act 
  Agile Methodology