More than Twenty Four (24) years of combined experience in Recruitment, Sales, Business Development, Quality Assurance, and Marketing. Has gained experience and contributed expertise in the following relevant industries: BPO and Call centers, Recruitment and Marketing. Specialties: Creation, Organizing & Building a fully functional service delivery units for a BPO Business and Operational Structures for Business Development & Client Relations, Implementation, HR, Finance, Network & CRM, Admin, Training Quality & Operations Data Analytics and Reporting Organizational Structure Trouble-shooting and Strategies Planning, Execution and Implementation Processes and Procedure