Top-performing executive leader offering 20+ years of experience providing global leadership in SMB Software/ Technology. Extensive experience directing strategic planning and operations for multimillion-dollar global software companies in various business divisions including Global Sales, Strategic Programs, Product Management, Business Development, Risk Management, and Corporate Development. Strategic Leadership: As SVP at Aptean, maintained full P&L responsibility for a $140+ Million line of business and drove attainment of the highest product contribution margins within the company (71.8%), while also hitting revenue performance goals. Transformational Change: Held various operational leadership roles focused on transforming, implementing, and operating best practices at Aptean. Directed the transformation from a collection of disparate Professional Services sub-teams to a single, unified team for North America. Culture of Success: Proven ability to build a culture of success. Retained 98% of direct reports over a 4-year period and consistently produced the highest net retention rate for customers across Aptean, 100% over 2 years. Expertise: Strategic Vision & Leadership Ownership & Accountability Financial Planning & Budgeting Data-Driven Operations Management Leadership Talent Development Performance Management Customer Success & Retention Process Orientation Product Planning & Management Product Research & Development (R&D) Enterprise Software Business Transformation Through Best Practices Value Creation Customer Engagement SaaS On-Premise Deployment High Emotional EQ 