A highly driven banking professional that delivers. Currently working as Strategy Manager for UBI DAC Commercial Banking Credit Risk. 17 years financial services experience with Ulster Bank with skill and expertise spanning Personal Banking & Commercial Banking Operations, Credit Management Services, Customer Debt Solutions and Credit Risk. Highly experienced in Risk Management, leading strategy initiatives to improve portfolio performance and optimising processes in a lending environment. Has a strong understanding of both regulatory and policy requirements relating to lending and lending processes in Republic of Ireland and the UK. Has strong experience in managing outsourcing partners and onshore and offshore analytics teams in delivery of portfolio performance. Comfortable working with highly complex datasets and presenting these in a manner than can be easily understood by senior stakeholders. A people leader who collaborates well across boundaries and creates networks in and outside of the bank. Brings people together in an active and purposeful way to improve customer service and reduce risk.