Inspiring leader and practice expert with experience and background in the hospital and health care industry. Demonstrated expertise in cross-continuum collaboration, clinical systems improvement, accreditation, certification, medical staff services, nursing leadership, and patient safety.
Change agent who has implemented a Quality Management System to successfully monitor metrics, establish targets and goals, analyze performance, continuously improve, and evaluate processes that ultimately contribute to the delivery of highly reliable healthcare, achieving the first ISO 9001 compliance designation for a hospital in the state. Experienced in multi-hospital health system and critical access hospitals. Led critical access designation for newly licensed hospital and earned the first Infection Prevention Certification for acute care hospital in Montana.
Patient-focused advocate with event disclosure and grievance resolution expertise and a unique understanding of risk management. Proven operational, clinical, and educational success in meeting strategic patient experience goals. Highly respected by colleagues, staff, and industry leaders. 