IT professional with over 25 years robust experience in program, service and project management for IT digitalization projects across multiple industries: financial sector, marketing, health & public services.
PROGRAM MANAGEMENT
Proven expertise in establishing the vision and acquiring, developing and leading IT talents to deliver key digital transformation projects within deadline-oriented environments
Implemented a USD 13M 2.5yr global customer portal migration project with all key and supplemental roles ~ 300HC sourced from the Philippines: technical infrastructure (cloud), application infrastructure, information security, UX design, development, automated tests across varied channels, and enterprise-level content management. Impact: USD2M Savings within a year; Global Winner of User Experience Site of the Year
Successfully transitioned an India-based project to the Philippines across all roles for Singapore Ministry of Health National Electronic Health Record system. Impact: Won over a 2yr Application Operations Managed Services contract, USD10M project with 35% ROI ~ 100HC, with an average of 2 production releases every month.
Implemented a strategic IoT project for National Farmers Australia, a tablet-based portal gathering inputs from soil sensors on the ground, weather information, visual imaging and market conditions aiding farmers on growing and selling their produce. Impact: Acquired a 2yr Managed Services Application Development and Operations contract ~ 10HC; Introduced Philippine site as a capable IoT center
KEY SKILLS
End-to-end Software Development, Integration and Implementation, End-to-end Application Operations, Change Management, Talent Management, Profitability Management, Vendor Management, Promoting Process Improvements, Financial Planning and Strategy, IT Strategic Planning and Execution, Dealing with Complexity 