I am a highly regarded, enthusiastic strategic project and operations leader, and an accomplished problem solver for growing organizations. I am known for quickly becoming a trusted business partner and I am experienced as a customer focused leader. WHAT I DO: I lead strategic projects that help entrepreneurs, executives and business owners develop and implement new processes, products, and services where a deep and thorough understanding of project management, change management, training and development, operations, strategy implementation, process improvement, innovation, and the customer experience is required. WHO I WORK WITH: I partner with multi-unit, franchise, retail, service, financial services, and other organizations pursuing excellence. I AM RECOGNIZED FOR BUILDING STRATEGIC RELATIONSHIPS: I build solid, long-lasting and mutually beneficial relationships. I work with integrity in relationships at all levels internally in an organization, and at all levels of vendor and customer organizations. PROJECT & OPERATIONAL EXCELLENCE: I know retail operations and how to run a successful project and P&L. I passionately pursue excellence for the customer, both internal and external to the organization. My strategic and entrepreneurial side enables me to continue to seek ways to improve performance. DEVELOPING LEADERS: I grow leaders through communication, thoughtful listening skills, and developing and facilitating training. Through my experiences as a VP of Operations and as a Consultant highly focused on customers, I understand the importance of attracting and retaining the best talent. SPECIALTIES: Project management Training & development Change management Strategic planning & implementation Multi-unit & retail operations Process & performance improvement P&L management Organizational effectiveness Innovation & product development READY TO TALK? Reach out directly here on LinkedIn, or email me at firstname.lastname@example.org.