I am a self-motivated, effective and broadly skilled analyst with a proud 17 year career during which I have been recognised for my work ethic, impact and insightfulness.
Skilled in working with complex data across various sources to produce information and insight that allows a business to change for the better
Running KPI, SLA, financial, operational and client reports highlighting key trends and deviations
Maintaining strong relationships with key stakeholders such as Credit Unions
Minimising risk via a controlled framework with strict procedure documentation
Excellent interpersonal, communication and negotiation skills, with the ability to influence critical decisions and to formulate positive internal and external relationships
Outstanding verbal and written presentation skills, with a proven record of organising complex data, highly proficient with a range of software, and always quick and keen to learn new skills.
Working effectively on my own initiative and with excellent time management skills able to fulfil my workload as well as taking on other duties as required
Rational, logical and able to identify, plan and deliver improvements to key processes and metrics
Attentive to detail with a logical and analytical approach to solving complex problems and issues